Langkawi Sailing School
BOOKING CONDITIONS
1. A 25% deposit is payable at
the time of booking. This deposit is not returnable if you
cancel. We will send a booking confirmation on receipt.
The balance is payable in full 6 weeks before the course
starts. If there is less than 6 weeks to go before the course
date, the fee is payable in full at the time of booking.
2 If for any reason we are unable
to run a course we will refund all fees paid and our liability
will cease thereafter. Short delays to rectify technical
failures or damage to a yacht are rare but they are a normal
risk of sailing. If a delay exceeds 30 hours Langkawi Sailing
School will reimburse you pro-rata for the time lost. Delays
or diversion due to exceptional weather are very rare and
usually quite limited but in any such case Langkawi Sailing
School will be under no obligation to provide compensation
and will have no liability for consequential loss.
3 If you have to cancel before
6 weeks before the course start date we will refund the
fees paid less the 25% deposit. If you cancel with less
than 6 weeks to go you remain liable for the full amount,
although we will try to fill your place and repay you the
fee less deposit should we succeed.
4 RYA Vouchers are acceptable
in part or full payment for sailing courses, subject to
a 15% handling charge. (This is the same as the charge made
by the RYA to redeem the voucher).
5 The minimum age for all cruises
and courses is 16 years, unless an exception is agreed in
writing. Exceptions may be agreed where a responsible adult
accompanies the minor. Young people under the age of 18
must be accompanied by a responsible adult.
6 Langkawi Sailing School, their
servants, agents and employees are not under any liability
whatsoever in respect of personal injury, loss or damage
to effects, howsoever caused, while you are attending a
course.
7 Langkawi Sailing School is
a commercial organisation and is unable to make refunds
of deposits in any circumstances or of balances in case
of late cancellation (unless we fill the place). We strongly
recommend you take out travel insurance to cover loss of
personal effects, medical expenses and cancellation.
8 While you are aboard the boat
you must accept the authority of the skipper in all matters
concerning the operation of the yacht and the safety of
you and all others aboard.
9 Before booking please ensure
that you have honestly declared any illnesses or disabilities.
These will not necessarily preclude you from taking part,
but it is essential to the safety of you and others that
the skipper is aware of them. If new medical conditions
arise or existing ones change between booking and sailing,
please advise Langkawi Sailing School in writing or the
skipper on joining.
10 Please note that for all offshore
sailing it is customary for crews to participate in domestic
duties aboard including cooking and light cleaning.
11 Before booking, please satisfy
yourself that you have received adequate guidance on the
suitability of the course you are joining.
12 Any complaints are to be forward
to the School Principal in writing, within 28 days of completing
your Course. These will be investigated and we will inform
you of the action we intent to take to resolve the problem.
We are committed to providing a first class service and
take any complaints very seriously.
Langkawi Sailing School, Telaga Harbour Marina, Pantai kok,
07000 Langkawi, Kedah, Malaysia,
E-mail info@onetoonesail.com
